Privacy Policy

Introduction

This policy describes the types of information that Kaizen Online Solutions (“We” or “Company”) may collect from you or that you may provide when you visit the website www.kaizenonlinesolutions.com (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information in accordance with the Data Protection Act, 2012 (Act 843) of Ghana.

This policy applies to information we collect:

On this Website.
In email, text, and other electronic messages between you and this Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Information We Collect

The personal data we collect is limited to information necessary for legitimate purposes under Ghana’s Data Protection Act, 2012. The specific personal information collected, such as your name or email address, is the information you choose to provide. We gather this information only for our use and with your consent. None of this information is disclosed to third parties without your explicit consent.

Information Collected From You

The information we collect on or through our Website may include:

Information that you provide by filling in forms on our Website.
Records and copies of your correspondence (including email addresses), if you contact us.
Your responses to surveys that we might ask you to complete for research purposes.
Your search queries on the Website.

Information Collected Automatically

In compliance with Section 19 of Act 843, we collect non-identifiable information to evaluate usage trends and improve our Website. This information may include:

Your IP address,
Host name,
Pages you visit on our Website,
Certain browser information, and
The referring URL.

We use cookies and similar tracking technologies to enhance user experience. You have the right to disable cookies through your browser settings.

Our Website may include links to external sites, such as social media platforms (e.g., Facebook, LinkedIn, Twitter). Kaizen Online Solutions is not responsible for the privacy practices or content of external sites. Interactions with these platforms are governed by their privacy policies.

How We Use Your Information

We process personal data strictly in accordance with Sections 17 and 18 of Act 843. The information we collect is used for:

Presenting our Website and its contents to you.
Providing you with information, products, or services you request.
Notifying you about changes to our Website or any services we offer.
Personalizing your Website experience.
Conducting research to improve our products and services.
Complying with legal obligations.

We will not sell your personal data or share it with third parties without your explicit consent unless required by law.

Disclosure of Information

We may disclose personal data:

With your consent to fulfill the purpose for which you provided it.
To comply with any legal obligation, court order, or regulatory requirement under Ghanaian law.
To protect the rights, property, or safety of Kaizen Online Solutions, our customers, or others.

Accessing or Correcting Your Information

Under Section 32 of Act 843, you have the right to:

Request access to your personal data.
Correct or update inaccurate information.
Request the deletion of your personal data.

To exercise these rights, contact us using the details provided in this policy. Please note that requests will be fulfilled in compliance with applicable laws and may require identity verification.

Data Security

In line with Section 28 of Act 843, we have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Although we take every precaution to protect your data, we cannot guarantee complete security of data transmitted via the internet. Transmission of personal data is at your own risk.

Changes to Our Privacy Policy

Any updates to this privacy policy will be posted on our Website. By continuing to use the Website after such updates, you agree to the revised terms.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: info@kaizenonlinesolutions.com